FAQ

FAQ

The number of videos that can be uploaded is determined by the type of package or subscription you select, from 1 to unlimited. Have a look to the packages

5DentalMinutes approves your video within 72 hours. You will receive a confirmation email.

You can always delete or change your videos with 5DentalMinutes’ prior written consent. Contact info@5dentalminutes.com.

All videos appearing on the 5DentalMinutes platform must pertain to dentistry. Any submissions that are not relevant to dentistry will not be accepted for upload.

You can upload a large variety of formats, but the video format used on the 5DentalMinutes platform is 16:9 in HD with h263 or h264 codec. Videos in low quality or unusual format cannot be accepted.

Videos cannot exceed 2GB and cannot be longer than 5 minutes.

5DentalMinutes.com is optimized for use on computers, smartphones and tablets.

All uploaded videos remain on the 5DentalMinutes platform, unless we receive a specific written communication requesting otherwise.

Content providers have access to a private page where they can get statistics related to traffic to their website.

Users can view all the content on the website for free. Registered users can benefit from customization features and tools (share, follow, etc).

No refund is provided. 5DentalMinutes will send an email reminder before the contract expires.

No, 5DentalMinutes will not edit or modify any video, except as necessary for the video to be viewed on the platform.

5DentalMinutes supports: Chrome (version 42 or newer), Firefox (version 31 or newer), Internet Explorer (version 9 or newer), Safari (version 6.2.5 or newer), Flash Player 17 or higher.
For mobile devices, HTML 5 iOs (version 7 or newer) and Android (version 4 or newer) is required.
Suggested: Chrome (version 42 or newer), Firefox (version 31 or newer).
For mobile devices, HTML 5 iOs (version 7 or newer) and Android (version 4 or newer) is required.
Suggested: Chrome (version 42 or newer), Firefox (version 31 or newer).

Still have questions? Contact us or download the Video guidelines.